IT Support Manager – £34,000 – Cambridge

Senior IT Support Manager
Cambridge £35-45K

Do you enjoy providing high quality IT support, project work and strategic advice to business on a face to face basis? Then we can offer you the best place (probably) to work in Cambridge.

The role

  • To hit the ground running with onsite client support, with assistance from our head office service desk team
  • Working on client sites (all within a 1-hour radius of Cambridge), 3 to 4 days a week
  • Taking ownership of varied and interesting IT projects
  • Providing high-level guidance and strategic advice for clients
  • Account management of client relationships
  • Mentoring & assisting more junior members of the team

What we need from you

  • The ability to build strong relationships and gain the trust of the clients you visit
  • Excellent customer skills; you must be a people person with patience and confident communication skills
  • Great problem-solving skills with the ability to see the challenge through
  • A passion to learn and be involved with a progressive company

What’s in it for you?

  • Opportunities to constantly further your technical knowledge with cutting edge tech both through on the job training and with professional qualifications (plus exam bonuses)
  • Progression – Senior IT Support Managers have progressed to diverse roles within the business including management, account management and dedicated project work
  • Great benefits including profit share & BUPA Diagnostics
  • Good location with free parking or a short walk to Cambridge North station