Technical Applications Engineer
Salary – £40,000 – £45,000
Location – Cambridge
Coulter Elite Resourcing – Recruitment Specialists are now recruiting a Technical Applications Engineer for a company based in Cambridge.
This is a fantastic opportunity for an individual to join an established growing company who are specialists in their field.
- My client are looking for a Technical Applications Engineer to join their small but impressive team. The ideal candidate would be looking for a company to grow with, and want a career for the long term. The company will provide extensive training and qualifications for the person that joins. It is an exciting time to join as there is a lot of work in the pipeline so the candidate needs to be experienced.
Principle Responsibilities: –
Reporting to the Technical Manager, you will be working as part of our Technical Support Team. – You will provide support on PTC products to our customers.
This will include:
-Liaising directly with customers over the phone and web o
– Taking ownership of problems and seeing them through to resolution o Researching, diagnosing, troubleshooting and identifying solutions to resolve issues
– Escalating calls internally and to PTC
– Providing regular updates on calls and managing expectations – You will be working with a broad range of customers who utilise PTC Software within their engineering processes –
– Other activities will include; o Providing training on PTC products. o Working with the sales team to accurately understand our customer’s requirements.
– At least 3 years of experience with PTC Creo (Required)
– Experience in a Technical Support role (Preferred)
– Good communication skills – Organised and able to multi-tas
This is a full time permanent position working Monday to Friday 9am-5:30pm. The salary is dependent on experience and ranges from £40,000-45,000.
To apply for the position of Graduate Design Engineer, then please forward your CV to Fraser at Coulter Elite Resourcing.
Between our team we have a wealth of experience and we operate in both the Permanent, Temporary and contract marketplace, covering the following areas:
Accounts, Administration, Bi-lingual, Call Centre, Customer Service, Design Engineers, Directors, Warehousing, Distribution, Engineering, Finance, Graduates, Human Resource, Insurance, IT, Legal, Logistics, PR, Media, Purchasing, Reception, Sales, Secretarial, PA, Telesales, Web Design
Coulter Elite Resourcing is an independent recruitment agency based in Peterborough supplying permanent and contract personnel, from office junior through to the highest levels of management both locally and nationally.