Service Advisor – Lincoln – £28,000 – 30,000 DOE

Service Advisor


£28,000 – 30,000 DOE

Coulter Elite Resourcing are looking for an experience automotive Service Advisor. We are working with a leading provider in the automotive industry dedicated to offering exceptional service and repair solutions to our valued customers. They pride themselves on their commitment to customer satisfaction and offer a very high levels of service across the dealership.

We are looking for a motivated and customer-focused Automotive Service Advisor to join our client’s team. The successful candidate will act as a liaison between their customers and service technicians, ensuring a seamless service experience from start to finish.

Key Responsibilities for Service Advisor:

  • Customer Interaction
  • Greet customers warmly and provide excellent customer service.
  • Listen to customer concerns and accurately document vehicle issues and service requests.
  • Explain recommended repairs and maintenance services to customers, ensuring they understand the work to be performed and the associated costs.
  • Schedule service appointments and manage the service workflow to ensure timely and efficient completion of work.
  • Coordinate with technicians to obtain diagnostic information and communicate updates to customers.
  • Ensure all customer authorizations are obtained before proceeding with repairs.
  • Identify opportunities to upsell additional services and products that would benefit the customer’s vehicle.
  • Provide cost estimates and prepare detailed invoices for services performed.

If you think you have the relevant skills and experience as a Service Advisor in the automotive industry then please apply to Mark at Coulter Elite today


We strive to reply to every application received, however, due to the volume of applications, this is not always possible. If you have not heard back from us within 7 days, please accept our apologies that you have not been successful on this occasion. Please keep an eye on our website for future opportunities.