Training Administrator
Yaxley office based
£23,000- £24,000
Are you a passionate Training Administrator, looking for an exciting new role?
Key Areas of Responsibility
- Ensuring that learners are greeted and looked after whilst they are in the training centre
- Answering customers queries and questions in a timely manner
- Booking End Point Assessment
- Processing customer bookings and sending out the relevant paperwork
- Ordering training equipment
- Support the training planning process
- Booking of training rooms, accommodation, flights and other associated travel arrangements
- Organising handouts and training materials
- Recording of training results
- Processing of internal verification
- Claiming certification and distribution of certificates to customers
- Maintaining training records
- Provide reports to customers with accurate updates of progress achieved.
- Accurate input of data onto various spreadsheets.
- Support the wider team with administration duties as required
Typical activities undertaken as part of the role
- Greeting customers
- Sending course information to customers
- Answering the telephone
- Liaising with trainers and associate or freelance trainers
- Liaising with customers via telephone or email.
- Taking bookings
- Raising invoices/ Purchase orders
- Updating training material
- Photocopying
- Sending joining instructions
- Booking accommodation, flights and hire cars
- Customer reporting.
- Checking of candidate results
- Tracking certificates and sending them out to customers
- Keeping databases up to date
- Filing
Personal Profile
Qualifications
- 5 GCSES A – C or equivalent
- Qualification in administration or customer service (desirable)
- IT qualification or training
Competencies / Skills
- Confident communicator
- Organised
- Eye for detail
- Process driven
- Flexible
- Punctual
- Well presented
- IT literate and can use Microsoft packages
If this CNC Turner position sounds like you, then please forward your CV to Katie at Coulter Elite Resourcing.
Coulter Elite Resourcing is an independent recruitment consultancy with a head office in Peterborough, Cambridgeshire supplying permanent, temporary and contract personnel from office junior through to the highest levels of management both locally and nationally. Our area of recruitment are Commercial, FMCG, Engineering, Technical and IT